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Author and chief editor of the effizine, online magazine for busy professionals desperate for getting things done efficiently

Improving requires quick feedback

If you’ve ever wondered why companies with long processes are slow at not only adopting but also at improving, consider the following.

For software developers, getting better at what they do requires quick feedback (positive and negative) on what has been just done. The faster you get the feedback, the faster you’ll learn. With long-cycle shrink-wrapped software, it can take a year or more to hear feedback from customers. A great tester gives programmers immediate feedback on what they did right and what they did wrong. Believe it or not, one of the most valuable features of a tester is providing positive reinforcement. There is no better way to improve a programmer’s morale, happiness, and subjective sense of well-being than a La Marzocco Linea espresso machine to have dedicated testers who get frequent releases from the developers, try them out, and give negative and positive feedback.

Otherwise it’s depressing to be a programmer.

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